Electronic Newsletter | Spring 2008
In this issue:
How to Configure a Secured Series System in a 1 to 8 Door Installation
The Max 3 solution was funded by a grant from the US Department of Homeland Security.
For the full story, read the case study by clicking here.
Andy Aylesworth has been hired as IEI's Regional Sales manager for New England, New York and Mid Atlantic territories. Andy has extensive experience in the security industry. Since 1978 he has held positions with various security manufacturers, dealers, integrators, distributors, rep firms and end users. You can reach Andy at firstname.lastname@example.org, or at 800-343-9502 ext. 152.
Classes will be held for both eMerge certification and Secured Series products in various locations throughout the country over the next several months. Classes will allow dealers to become trained on installation procedures, networking issues, hardware, and application modules.
Take a few minutes to let us know what you think. Please complete our online customer survey. We appreciate your input and feedback on our products and services.
IEI Launches "Access Control Simplified" Campaign
For more information on the Secured Series product line, click here.
IEI continued its pursuit of quality by passing its recent annual ISO audit. As a result, the company has been approved for continued registration as an ISO 9001:2000 company. Only companies that pass rigorous quality standards in all areas of operation are approved for ISO registration. IEI has been an ISO approved company since December of 1998.
Best practices of IEI that were observed and reported in the final report included: 1. Knowledge and commitment of personnel; 2. Consistency and discipline of internal processes, and 3. Management support for customer focus and support of the Quality Management System.
In order to better serve IEI customers with a consistent and equitable product warranty and material return policy, the company’s Return Material Authorization policy has been reviewed and updated. Changes have been made to the "advanced replacement" procedures (section 2.3 of the policy) to clarify the responsibilities of each party and the proper procedures needed to obtain advanced replacement of products under warranty.
All IEI customers are encouraged to review this policy before requesting advanced replacement of products or to return materials. Click here to see IEI's current RMA policy.
The PCI Compliance is not a suggestion, it is requirement.
Among the requirements of PCI is the need to restrict physical access to cardholder data. The requirement forces organizations to apply rules on access and proximity to the actual credit card data, and it develops procedures to identify employees and visitors. The following requisites are a sample of the physical access requirements:
PCI offers new business opportunities for IEI dealers. An IEI dealer recently enabled a multi location retailer to comply with PCI by installing Secured Series access control on the cash room door in each of approximately 70 food stores nationwide.
For more information, visit the PCI Compliance Guide site by clicking here.
For customers wanting more information about Secured Series System configuration options in a 1 to 8 door installation, IEI has developed a "Guide to Building a Max 3 System." The Guide contains information on communications accessories and the optimal mix of Max 3 and MiniMax 3 systems in installations of up to 8 doors.
To view a copy of the Secured Series Access System Guide, click here.
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