Technical Support - Service Alert

Product: Hub Manager™ Professional access system software - v 7.4.7

 

Subject: “Invalid Parameters” error appears when saving an Access Level

 

Explanation:

This error occurs after a new software installation using the Hub Manager Professional v 7.4.7 CD packaged with various Secured Series access systems shipped during November 2007.

 

Correction:

The error is easily fixed in the field using IEI’s free i-Update service. All that is needed is an internet connection to update any Hub Manager Professional software installation to the latest release. This service is available to IEI dealers 24/7.

 

To access i-Update from the software click Help/Check for updates.

 

 

Then, from the i-Update box click START. Follow the instructions to complete the update.  Upon finish you will need to re-launch the application. No data will be lost in this process.

 

We apologize for any inconvenience. If you have any questions, contact IEI Technical Support at (800) 343-9502.

 

 

Thank you,

IEI Tech Support Team

 

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